Have you checked that the devices are online, and responding correctly? Is there some issue on your network? High latency between your IMC server and those devices?
it is online , how to check if it's responding correctly ? , there is no issue in the network , there is no high latency between the server and these switches.
Is this alarm intermittent, or is it always active?
when I recover it .. it's gone for 5-20 minutes and sometimes more .. then i'ts back again !